Home > Members FAQ > I enter a model’s room on my mobile phone and I can hear her audio but on my laptop there is no audio. How can I fix this?

I enter a model’s room on my mobile phone and I can hear her audio but on my laptop there is no audio. How can I fix this?

Please make sure you have the latest Adobe flash player installed. If so and you still get this issue, please go to live support so we can ask for further details and advise what's necessary.