Home > Managers / Performers FAQ > When I log onto my performer account, I see that I am offline. After a few minutes, I see connection closed. How do I get online?

When I log onto my performer account, I see that I am offline. After a few minutes, I see connection closed. How do I get online?

Try to clear your browser's cache and cookies before logging in. If this doesn't fix the issue, please visit live support so we can ask for further details and try to troubleshoot.